In Office full-time medical receptionist/call center representative is needed for small fast paced Urology practice in Central Austin. Must be able to multitask, learn tasks quickly and work independently. We are looking for a superstar employee that is dependable, friendly, has outstanding customer service, is looking for longevity in a career and hard working with a good work ethic. Please review requirements, as we will only interview qualified candidates. Urology experience is preferred. Bilingual is a plus.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
- Being the face of our practice. Make each and every one on of our patients feel welcome and happy. Treat everyone as you would treat a friend or family member.
- Scheduling a high volume of patient appointments, follow-ups, and procedures.
-Answering a high volume of administrative and clinical calls from patients each day.
- Triaging a high volume of administrative and clinical questions from patients and properly handling patient’s concerns to completion.
- Sending and receiving medical record requests
-Must be an independent worker and be able to efficiently time manage.
-Proficient in communication and documentation
What we are looking for:
- A friendly face.
- Excellent customer service skills
- Ability to multi-task and work as a team member.
- Detail orientated.
- Great listener and communicator, whether face-to-face, on the phone or online.
- Problem solver.
- Team player.
- Critical thinking skills.
- Ability to work independently
What we offer:
A competitive compensation package that includes:
- Medical insurance, Vision, Dental
- Paid time off
- Paid holidays
- Performance Based Bonuses/salary increases
- 401K
- Half day on Fridays
At Midtown Urology Associates, patients are treated as people, not as an accumulation of symptoms. The shared mission of everyone at the practice is to provide each person with care as an individual, with a distinct set of health needs and goals.
Midtown Urology Associates offers Austin residents an unparalleled level of medical expertise. The doctors and professionals who provide care are highly trained and display a range of skills that encompass virtually all aspects of urological care.
State-of-the-art technology is used throughout the office, giving patients access to the latest diagnostic and treatment options. Staff members regularly receive training in new technologies and practices to help the practice remain on the cutting edge.
Each patient receives a customized treatment plan that is devised based on their specific set of needs. Every member of the team understands that the most efficient way for medical practitioners to improve someone’s health and wellness is by understanding that no two people share the same set of medical needs, and no two will share the same treatment path.
Midtown Urology Associates would not be the same thriving practice without its fantastic support staff. We pride ourselves on working in an environment of excellence and are looking for staff who share the same working values.
